Privacy Policy
Last updated: 17 August 2026
Selah Haus Studios (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, subscribe to our newsletter, purchase or access our digital products or courses, or otherwise interact with Selah Haus Studios.
1. Who we are
Selah Haus Studios is operated by [Selah Haus Studios LTD], based in the United Kingdom.
For the purposes of applicable data protection legislation, we are the data controller responsible for the personal information we collect and process.
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Email: [tiataomi@selahhausstudios.co.uk]
2. Information we collect
Depending on how you interact with Selah Haus Studios, we may collect:
Information you provide to us
This may include:
Your name
Email address
Telephone number
Company or development name
Project type
Preferred Selah Haus collection
Estimated project investment
Project timeline or start date
Details about your interior design, virtual design, showhome or property development project
Information you provide when contacting us
Information provided when purchasing a course or digital product
Any other information you voluntarily provide to us
Please avoid including sensitive personal information in your project enquiry unless it is genuinely necessary for us to provide our services.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and device information
Pages visited
Approximate location
Website usage information
Referring website or source
Information collected through cookies and similar technologies
3. How we use your information
We may use your personal information to:
Respond to enquiries and messages
Assess whether our services are suitable for your project
Communicate with you about a potential or existing project
Provide our interior design, virtual design, styling and property-related services
Process payments and provide access to purchased products or courses
Send newsletters or marketing communications where you have given appropriate consent
Improve our website, services and customer experience
Maintain business and financial records
Protect our website, business and users from fraud, misuse or security threats
Comply with legal and regulatory obligations
Establish, exercise or defend our legal rights where necessary
We will only use your personal information where we have a lawful basis for doing so.
4. Our lawful bases for processing
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract: Where processing your information is necessary to provide a service you have requested or to take steps before entering into a contract with you.
Legitimate interests: Where processing is reasonably necessary for the operation, administration and development of our business, provided that our interests do not override your rights and freedoms.
Consent: Where you have actively chosen to give us permission to use your information for a specific purpose, such as receiving marketing emails.
Legal obligation: Where we are required to process or retain information to comply with a legal or regulatory requirement.
5. Enquiries and project information
When you submit our project enquiry form, we collect the information you provide so that we can understand your project and determine the most appropriate next steps.
Your enquiry information may include your project requirements, estimated investment, timeline and other details relevant to the services you are considering.
Submitting an enquiry does not automatically subscribe you to our marketing newsletter. Where marketing consent is required, we will ask for this separately.
6. Newsletter and marketing
If you choose to subscribe to the Selah Haus Studios newsletter, we may use your name and email address to send you communications such as:
Design inspiration
New projects and studio updates
Styling inspiration
Behind-the-scenes content
New services, products or courses
Relevant Selah Haus Studios announcements
We will only send marketing emails where we have a lawful basis to do so.
Where consent is required, you will be asked to actively opt in. You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us.
We will not assume that submitting an enquiry or providing your email address automatically means you have agreed to receive marketing communications. UK electronic marketing rules generally require specific consent for marketing emails to individuals, subject to limited exceptions.
7. Payment information
Where you purchase a service, digital product or course from Selah Haus Studios, payments may be processed through third-party payment providers.
We do not normally receive or store your full payment card details.
Payment providers may collect and process your information in accordance with their own privacy policies and terms.
Payment providers currently used by Selah Haus Studios:
[Insert providers you actually use, e.g. Stripe / PayPal]
8. Course and digital products
If you purchase or access a Selah Haus Studios course or digital product, we may collect information necessary to:
Process your purchase
Provide access to the course or product
Manage your account
Communicate important information relating to your purchase
Provide customer support
Maintain appropriate purchase and financial records
Where a third-party platform is used to host or deliver the course, your information may also be processed by that provider.
Course/platform provider: [Squarespace]
9. Cookies
Our website may use cookies and similar technologies to ensure that the website functions correctly, understand how visitors use the website, and improve your experience.
Some cookies may be necessary for the operation of the website, while others may be used for analytics, functionality or other purposes.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings and, where available, our website's cookie preferences.
10. Third-party services
We may use trusted third-party providers to operate our website and business.
These may include providers for:
Website hosting
Website forms
Email and newsletter delivery
Payment processing
Course hosting
Analytics
Scheduling
Cloud storage
Customer communication
These providers may process personal information on our behalf or independently in accordance with their own privacy policies.
Current third-party services used by Selah Haus Studios:
[Squarespace, Cloud, Google]
We only use providers that are appropriate for the services they provide and take reasonable steps to ensure that personal information is handled securely.
11. International transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required.
12. How long we keep your information
We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements.
The length of time we retain information will depend on the type of information and our relationship with you.
For example:
Enquiry information may be retained for a reasonable period after your enquiry so that we can manage follow-up communications and maintain appropriate business records.
Client information may be retained for the duration of our working relationship and for an appropriate period afterwards where necessary for legal, accounting or business purposes.
Marketing information will be retained until you unsubscribe or withdraw your consent, unless we have another lawful reason to retain it.
Payment and financial records will be retained for the period required by applicable legal and accounting obligations.
When information is no longer required, we will securely delete or anonymise it where appropriate.
13. How we protect your information
We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
14. Your rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information in certain circumstances
Object to certain types of processing
Withdraw consent where we rely on consent as our lawful basis
Receive certain personal information in a portable format
Object to direct marketing
These rights are subject to certain legal exceptions and conditions.
If you would like to exercise one of your rights, please contact us using the details provided above.
15. Withdrawing consent
Where we rely on your consent to process your personal information, you can withdraw that consent at any time.
For example, you can unsubscribe from our newsletter by clicking the unsubscribe link included in our marketing emails.
Withdrawing consent will not affect the lawfulness of processing carried out before you withdrew your consent.
16. Complaints
If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
You can find information about making a complaint on the ICO's website.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable legal requirements.
The latest version will always be made available on this website, with the date of the most recent update shown at the top of the policy.
18. Contact us
If you have any questions about this Privacy Policy or how Selah Haus Studios handles your personal information, please contact:
Selah Haus Studios
Email: [tiataomi@selahhausstudios.co.uk]
Last updated: 17 August 2026